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Standards, data and your IP

In short: We design and build to WCAG 2.2 AA, handle personal information under the Australian Privacy Act (and the EU and UK GDPR where they apply), and everything we make for you is yours.

Five commitments

01

Accessibility

We design and build to WCAG 2.2 AA, so products work for people using keyboards, screen readers and other assistive technology.

02

Privacy

We handle personal information under the Australian Privacy Act, and the EU and UK GDPR where they apply. Research participants are told how their contribution will be used, including any AI-assisted analysis.

03

Your data

We work in your tools and accounts wherever you prefer, and we agree how your material is handled at the start of each project.

04

Your IP

What we make for you is yours, and it's handed over to your repositories and accounts, whichever systems we work in.

05

How we use AI

AI helps with synthesis, production, analysis and documentation. People run every interview, make every decision and review every output.

How we use AI

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