AI Product Design + Research
antiphono
Established 2016
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Sydney, Australia
Designing trust into AI
2024 →
— Our belief
The future of AI isn’t the model. It’s the moment someone trusts it.
Most AI products get built backwards — technology first, user experience as an afterthought. Antiphono starts where it should: with real people, real needs, and the research to understand both.
We exist at the intersection of rigorous research and interaction design. The result is AI that people actually adopt — not because they have to, but because it feels built for them.
How we work
Three-stage process
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01
Research
We spend time with real users before a pixel is drawn. Understanding behavior, mental models, and unmet needs — not assumptions about what AI should do. Every engagement begins with listening.
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02
Design
We build interaction patterns native to AI — honest about uncertainty, clear about capability, intuitive at first touch. Interfaces that reveal power without exposing complexity.
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03
Validate
We test continuously with real users in real scenarios. Not wireframes — working prototypes with measurable outcomes. We ship when trust is earned, not just when time is up.
Research session, 2024
Selected work
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52
Products shipped
9
Years operating
120+
Research studies
14
Specialists
We pair rigorous user research with interaction design so AI features earn trust — not just ship fast.
What we do
- 01 AI Product Design ↗
- 02 User Research ↗
- 03 Interaction Design ↗
- 04 Design Strategy ↗
- 05 AI Systems Design ↗
Thinking
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